Quality

"IT Networking Ltd is a registered ISO9002 organisation"

What is a ISO9002 certification?

ISO 9002 is an international certification that a company conforms to certain standards. There are various certifications bodies that approve a company to the ISO9002 level of quality and service. Some of the things a company such as ours needs to do to achieve ISO 9002 certification are:

  • * Have an established policy on quality and a quality procedure manual.
  • * Have an officer designated to ensure that quality standards are regularly reviewed.
  • * Audits to be done both in house and by an external independent body.
  • * Have policies on other issues including and not limited to staff training and development.
  • * Maintain a list of approved suppliers.
  • * Have all written procedures stated simply, unambiguously and understandably.

Qualifications

  • * All apprentices are automatically entered onto an NVQ program.
  • * Engineers are fully employed members of staff, trained to work to current standards and well versed in future trends.
  • * All installations are full tested and certified to the standard required using Fluke testing equipment.

"the success of this commitment is reflected in IT Networking achieving and retaining ISO9002 approval."


Quality and standards

The standards required within this Industry are constantly changing and improving. In order to ensure that both Engineering and Administration staff are kept up to date with these changes, IT Networking Ltd. is committed to an ongoing training program.

Continuous financial investment ensures all staff have the correct training and equipment to work to the quality expected by the Company, the Industry and most important, the Customer.